Known Bugs and Issues
last updated: 21.03.10
Bugs are still being worked out of the Pool beta version. We're sorry they're still there, and hope to have them all fixed soon.
If you're having a problem that is not listed here, please tell us about it. To help us trouble shoot the issue for you please tell us what version number and type your browser is. EG Firefox 3.0 or Internet Explorer 7.0
It's sometimes useful to take screen shots of error messages and layout problems. An example of how to do that is here: http://www.ezimerchant.com/faq/show/faq10056.asp
Some video file formats are not displaying
We think this is to do with codec combinations.
The file formats that do work best are wmv, mp4 and mov
Format: wmv Video codec: wmv9 audio codec: wmv9.2 and 9.1
Format: mp4 Video codec: MPEG4 audio codec: MPEG4
Format: mov Video codec: h264 audio codec:16 bit Big Endian
Some pictures not displaying
Pictures with & ampersand and + plus character in their names will not display, please use the word and instead.
Search by licence type broken
The licence typle selector in the advanced search is not working
RSS feeds coming through without a description
If you subscribe to our blog, we know you don't get a preview in your reader. Trust us, it'll be worth reading anyway!
Allow audio downloads tick box
All submissions to Pool can be downloaded by any logged in member. We have decided to go the open content way on this and hope that contributors use licencing to indicate how they would like community members to use thier works. Meanwhile the allow audio downloads box is still displaying - that is an oversight and will remove it as soon as possible.