Known Bugs and Issues

last updated: 02.01.09

We do have some known bugs still being worked out of the Pool software set up. We're sorry they're still there , we're working on sorting them out. If you're having a problem that is not listed here, please tell us about it.

Text formatting issues
We have installed a new text format tool box at the top of text fields like 'description of work'. This is generally working well but it does not like text that has been cut and pasted from Word documents. If you do want to write in Word try a save as .txt document this removes hidden format information and then cut and paste from that .txt into the description field. We will correct this as soon as we can.

Audio streaming cuts out
We're aware that some streamed audio tracks are cutting out before the end. This is high on our list to fix. For now, to hear the whole track just download the file.

Upload and display issues in Safari 2
Sorry about that, but Safari 3 seems to be fine, currently we can only support Safari 3. We suggest you download the free upgrade.
The exact browser version numbers that we use to test the site and can most guarantee compliance with are Firefox 3.0.1, Internet Explorer 7.0.5 and Safari 3.1.1

Some video file formats are not displaying
We think this is to do with codec combinations, at the moment we recommend you go with pretty standard configurations of .mpg, .avi (divx is OK) and .mov. Don't use h264. mpg1 will work for sure. Read more here .3gp videos from some mobile phones can be uploaded and downloaded from Pool, but not viewable on line.

Some pictures not displaying
Pictures with & ampersand and + plus character in their names will not display, please use the word and instead.